Terms & Conditions

Tour Booking payments, and Cancellation Policy

The tour booked, and paid for, and then later cancelled with Lost Horizon Travel shall be subject to cancellation fee as follows:

  • 45 days or more prior to arrival date in Bhutan: No cancellation charges
  • 30-45 days or more prior to arrival date in Bhutan: 20 % cancellation charges applicable
  • 21-29 days or more prior to arrival date in Bhutan: 30 % cancellation charges applicable
  • 15-20 days or more prior to arrival date in Bhutan: 50 % cancellation charges applicable
  • Less than 15 days prior to arrival date in Bhutan: No Refund
  • After arrival in Bhutan or without Notice in written: No Refund

 

Flight tickets cancellation & refund policy

  • 100% refundpermitted for Flight tickets cancelled more than 45 days prior to arrival date in Bhutan.
  • 50% refund permitted for tickets cancelled between 30-45 days prior to arrival date in Bhutan.
  • No refund will be made for Missed Connections or No Show at the airports.
  • An administrative fee of USD $25per ticket will be applicable to all cancelled flight tickets.
  • Additional fee of US $50is levied for every date change once the tickets have been issued.

Get in Touch

Contact us using any of the following source

Contact Us


Lost Horizon Travel

Address : Wangdi Norbu Building, Near Thai Pavilion

Address : Jangchub Lam ,Thimphu, Bhutan

Address : P.O. Box #01240

Tel: +975-02-337443 / 340712

Mobile : +975-17311276 / 77319661

Website : www.losthorizontravel.com